Services
Services
Internet Services
Experience fast and reliable internet connectivity with our range of internet packages. Whether you’re a home user or a business, we have plans tailored to suit your needs. View our current plans and pick out the best package that suits your requirements.
Network Design
Need assistance with network design, implementation, or maintenance? Our team of experts is here to help. We specialize in Wide and Local Area Network (WAN/LAN) design, ensuring seamless connectivity and optimal performance for your organization.
Point-to-Point Links
Interconnect your offices and buildings with our Point-to-Point (PtP) links. Whether you need to connect multiple locations within a city or establish a secure connection between remote sites, we provide reliable PtP links tailored to your specific requirements.
Support
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Support
At Next Thing Networks, we are committed to providing reliable technical support to ensure a seamless experience for our customers. Our solutions are built on wireless connectivity on licensed and unlicensed frequency spectrum, as well as fiber network infrastructure, guaranteeing minimal downtime and optimal performance.
Service Uptime
We stand behind the reliability of our services, offering a service level agreement (SLA) with a guaranteed uptime of 99.8%. This commitment ensures that you can rely on our connectivity solutions to keep your business running smoothly.
Network Monitoring
Our Network Operations Center (NOC) is staffed with experienced technicians who monitor our network around the clock. In the event of any faults or disruptions, our team is equipped to respond promptly to resolve issues and minimize downtime.
Contact Us
If you require technical assistance or have any inquiries, please don’t hesitate to reach out to our technical support team. You can contact us at:
- Phone: +254-20 7903950
Office Hours
- Monday to Friday: 0800 – 1700 hrs
- Saturday: 0900 – 1300 hrs
- Sunday and Public holidays: Closed
We’re here to assist you during our office hours. For urgent matters outside of these hours, please leave a message, and we’ll get back to you as soon as possible.
